I would like to create a notification rule that will change the priority of a request from a requester if they are based in a particular user group in mange engine. I have created a user group based on a user's job title. Basically, I would like to create a different SLA for particular staff members who have a particular job title and I was going do this by changing the priority. If someone could assist in making this possible, it would be greatly appreciated. If there is another way of doing this as well, I would be happy to hear it.

Thanks 

Yohan