Notification Question
Hi,
We want to be able to notify another team and e-mail recipient when a certain type of Service Request using the Catalog is raised.
What is the best way to get a Service Request to automatically create another Service Request for another team OR Notify an e-mail recipient when created ? (We can only see Technicians).
Any advice would be appreciated.
A
We want to be able to notify another team and e-mail recipient when a certain type of Service Request using the Catalog is raised.
What is the best way to get a Service Request to automatically create another Service Request for another team OR Notify an e-mail recipient when created ? (We can only see Technicians).
Any advice would be appreciated.
A
Topic Participants
Andrew Nelson
SDPadmins.pl
Demetrius
Emanuel Mogasa
Mohamad Jawad