I am new in ServiceDesk plus, i import users from AD, and make  3 technician from author request. I setting email server, and from incoming email new incident create perfect. Notification to creator request sent well, but after assigned incident to technician, email notification to technician ton sent, Site i not setting -  i have one site with LAN.

Please help me to  setting notification.

Version SD 9.3 release 9313

Best regards, Oleg Ivanov