Hello

When adding a task for a request and assigning it to a group only (but not to a technician), the members of the group get a mail saying that a task had been assigned to them.
Unfortunately, the task does not show up in the home view / task view of the technician. There is even no possibility to do a 'task pick up' in that case.

Wouldn't it be useful to show the task - which have been assigned to a group but not been assigned to a technician - to every technician of the group, until the task is assigned to a specific technician?

Best regards, Marc