Notification email in HTML format

Email notifications don't seem to like HTML formatted email. If a new ticket is created or updated and ServiceDesk sends out a notification and it was in HTML format the email notification contains the HTML tags and such with it, instead of just the text of the email.

I created a test ticket and here is what I received as the technician:

Request ID : 923
Date Created : 22-Sep-2005 09:58
DueBy Time : 22-Sep-2005 13:58
Title : test ticket
Status : Open
Priority : Normal
Mode : E-Mail
Level : Tier 1
Requester : Neil Perry
Requester Mobile Number :
Requester Department : Information Technology
Description : <!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.0 Transitional//EN">
<HTML><HEAD>
<META http-equiv=Content-Type content="text/html; charset=us-ascii"> <META content="MSHTML 6.00.2900.2722" name=GENERATOR></HEAD> <BODY> <DIV><SPAN class=542005814-22092005><FONT face=Tahoma size=2>test ticket</FONT></SPAN></DIV> <DIV> </DIV> <DIV align=left><FONT face=Tahoma size=2>Thanks,</FONT></DIV> <DIV align=left><FONT face=Tahoma size=2>Neil C. Perry, IT Manager</FONT></DIV> <DIV align=left><FONT face=Tahoma size=2>Stoops Freightliner - Quality Trailer, Inc.</FONT></DIV> <DIV align=left><FONT face=Tahoma size=2>Direct:  317.916.6477</FONT></DIV> <DIV align=left><FONT face=Tahoma size=2>Toll Free:  800.899.1533</FONT></DIV> <DIV align=left><FONT face=Tahoma size=2>Fax:  317.916.7000</FONT></DIV> <DIV align=left><FONT face=Tahoma size=2><A href="mailto:neil.perry@stoops.com">neil.perry@stoops.com</A></FONT></DIV>
<DIV> </DIV></BODY></HTML>