Notification e-mail from web request page?
Noob here.Anybody know how to receive outbound e-mail notifications on submissions received from the generic (anonymous) web new request page?
i get a rep e-mail delivered when somebody e-mails support via our support e-mail address, but not if they enter a support request via our web page.
also, the request that gets entered via our web site comes in as being from "e-mail" as its source as well. anyone know how to change this so that its source states that it is from the "web", so that we can direct it into a different queue?
thanks,
chad