Hi,

At the moment the dropdown from the notification bell lists items in the form:

" Request ID <<>> is appended with requester reply"

I think it would be useful if the request subject was included as well. In my environment technicians get emails when requests are updated, and so don't rely on the notification bell for primary updates. As such, when looking at the notification bell list it is not possible to tell from memory which items you have already seen and which you haven't (unless you can remember request numbers!)

If the dropdown contained the subject (even in an abbreviated form) I think it would add flexibility and value to the feature.

Thank you!