I could have sworn I saw a location where the email templates for notification actions were kept. Did I imagine this?
What I'm talking about are the email templates that can be created for Admin > Automation > Custom Triggers > Notification Action > Edit.
Once on the edit screen, there is a Template dropdown and it has all the templates created by the system install and those I've created since that time. I would just like to know where those are stored within ServiceDesk Plus.
Thanks,
Joel