Notificaction Error
Hello,
Do this steps and you can see the error.
- Go to Setup-> Notification Rules -> E-mail technician when note attached to a Request
- click in "Customize template"
- In the Message, insert:
Request: $RequesterName (This show the technical name)Technical: $Technician (This don't show anything)Status: $Status - (This don't show anything)
4. Check the mail sent by the rule.
I hope the correction is considered in the next update.
Thanks.
Topic Participants
Yuliana Mora
Sriram K.S
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