Notifaction Alerts Not sending
I have setup the mail server to fetch emails from a mail box that people send request's to.
I have set it so when new requests come in to notify the technicians and I tested it with myself(technician) and got a notification.. but when others send in the tickets we don't get notified..
IS this a rights issue ? or what ?
I have set it so when new requests come in to notify the technicians and I tested it with myself(technician) and got a notification.. but when others send in the tickets we don't get notified..
IS this a rights issue ? or what ?
Topic Participants
kkevin
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