Notes behaviour vs. Comments behaviour

Notes behaviour vs. Comments behaviour

We'd like to see the same functionality that users see in Task Comments in Request Notes:

- ability to notify multiple people
- drop down search for users
- ability to keep the Task assigned to the same person without having to reassign to another tech so they can be notify/view the Note

Like to also see the ability for technicians to be able to reply back, through their email client, to a Note or Comment notification.

                  New to ADSelfService Plus?