Not Start MESD
Hello!
I have same problem... After restore DB.
1. Downloaded need version 8121 from repository
2. Installed, one start, add license
3. Stoped server.
4. Start bin\restore.bat
5. and server not start....
Win2008Stdx64
In attach log, pics.
Please HELP me.
Instruction from here:
And here:
Instruction to revert to the old build.
- Step 1: Check the build number of the latest backup, probably the one you would have taken before the upgrade.
- Step 2: Un-install ServiceDesk Plus.
- Step 3: Reinstall the version build of ServiceDesk Plus for which you have taken the backup.
- Step 4: Start and stop the server once.
- Step 5: Restore the data by following the instruction below.
Go to [ServiceDesk Plus-Home]\bin directory and execute restoredata.bat. Choose the backup file while prompted.
E xample:
c md> [ServiceDesk Plus Home]\bin
cmd> restoreData.bat
And locate the backup file. - Step 6: Start ServiceDesk Plus.
Sorry, but I can`t attach, so I write log here:
START
Microsoft Windows [Версия 6.0.6001]
(C) Корпорация Майкрософт, 2006. Все права защищены.
D:\>cd ManageEngine\ServiceDesk\bin
D:\ManageEngine\ServiceDesk\bin>restoreData.bat d:\ManageEngine\ServiceDesk\back
up\backup_mysql_8121_fullbackup_07_20_2014_14_45.data
********************************************************************************
*
Restore DB Setup Wizard
********************************************************************************
*
Execute Restore DB Utility from command prompt
For Windows users :
bin>restoreData -c [backup file]
For Linux users :
bin]#sh restoreData.sh -c [backup file]
********************************************************************************
*
5/8/2014 7:54:15 com.adventnet.servicedesk.server.utils.SDDataManager setStandAl
one
INFO: Going to set the standAlone param as : true
5/8/2014 7:54:15 com.adventnet.servicedesk.server.utils.SDDataManager setStandAl
one
INFO: Going to reset rootDir using server.dir
D:\ManageEngine\ServiceDesk\bin>restoreData.bat -c d:\ManageEngine\ServiceDesk\b
ackup\backup_mysql_8121_fullbackup_07_20_2014_14_45.data
********************************************************************************
*
Restore DB Setup Wizard
********************************************************************************
*
Execute Restore DB Utility from command prompt
For Windows users :
bin>restoreData -c [backup file]
For Linux users :
bin]#sh restoreData.sh -c [backup file]
********************************************************************************
*
FYI [SEVERE]: Please don't kill this utility until the operation is completed
5/8/2014 7:56:10 com.adventnet.servicedesk.server.utils.SDDataManager setStandAl
one
INFO: Going to set the standAlone param as : true
5/8/2014 7:56:10 com.adventnet.servicedesk.server.utils.SDDataManager setStandAl
one
INFO: Going to reset rootDir using server.dir
5/8/2014 7:56:10 com.adventnet.servicedesk.server.utils.SDDataManager <init>
INFO: rootDir :: .
5/8/2014 7:56:10 com.adventnet.servicedesk.server.utils.SDDataManager <init>
INFO: netutilsData :: {RELEASE={version=8.1.0}, BUILD={number=8121}}
5/8/2014 7:56:10 com.adventnet.servicedesk.server.utils.SDDataManager <init>
INFO: rebrandData :: {OPMANAGER={name=OpManager}, PRODUCT={name=ManageEngine Ser
viceDesk Plus}, ADMANAGER={name=ADManager}}
5/8/2014 7:56:10 com.adventnet.servicedesk.server.utils.SDDataManager <init>
INFO: architectureData :: {ARCHITECTURE={version=32}}
Extracting backup file....
Please wait extracting backup file
Replacing for Mysql 5.1.50
5/8/2014 7:56:17 com.adventnet.updatemgr.util.ConfUtils changeDocType
INFO: Entering changeDocType
5/8/2014 7:56:17 com.adventnet.updatemgr.util.ConfUtils changeDocType
INFO: publicChanged :: false
5/8/2014 7:56:17 com.adventnet.updatemgr.util.ConfUtils changeDocType
INFO: Does not contain SYSTEM in the line
5/8/2014 7:56:17 com.adventnet.updatemgr.util.ConfUtils changeDocType
INFO: written the file :: [server\default\conf\datasource-configuration.xml_tmp]
5/8/2014 7:56:17 com.adventnet.updatemgr.util.ConfUtils changeDocType
INFO: Finally publicChanged :: false
5/8/2014 7:56:17 com.adventnet.updatemgr.util.ConfUtils changeDocType
INFO: public ID not there in datasource-configuration.xml
5/8/2014 7:56:17 com.adventnet.updatemgr.util.ConfUtils changeDocType
INFO: Exiting changeDocType
5/8/2014 7:56:17 com.adventnet.updatemgr.util.ConfUtils parseXMLAndInstantiateDB
INFO: extractLocation : file:/D:/ManageEngine/ServiceDesk/applications/extracted
/
5/8/2014 7:56:17 com.adventnet.updatemgr.util.ConfUtils parseXMLAndInstantiateDB
INFO: startDBServer :: [true]
5/8/2014 7:56:17 com.adventnet.updatemgr.util.ConfUtils parseXMLAndInstantiateDB
INFO: jndiName :: [MySqlDS]
5/8/2014 7:56:17 com.adventnet.updatemgr.util.ConfUtils parseXMLAndInstantiateDB
INFO: setdbhomearg set in mappings.xml :: [null]
5/8/2014 7:56:17 com.adventnet.updatemgr.util.ConfUtils parseXMLAndInstantiateDB
INFO: Final setdbhomearg :: [false]
5/8/2014 7:56:17 com.adventnet.updatemgr.util.ConfUtils parseXMLAndInstantiateDB
INFO: properties sent to adapter initialization :: {jndiname=MySqlDS, name=mysql
, setdbhomearg=false, sqlgenerator=com.adventnet.db.adapter.mysql.MysqlSQLGenera
tor}
5/8/2014 7:56:17 com.adventnet.updatemgr.util.ConfUtils parseXMLAndInstantiateDB
INFO: db.home :: [.\mysql] finally
5/8/2014 7:56:18 com.adventnet.updatemgr.util.ConfUtils initDataAccess
INFO: connectionProperties :: [useUnicode=true
characterEncoding=UTF-8
]
5/8/2014 7:56:18 com.adventnet.updatemgr.util.ConfUtils initDataAccess
INFO: url :: [jdbc:mysql://localhost:33366/servicedesk?&useUnicode=true&characte
rEncoding=UTF-8]
Error while trying to instantiate SQLGeneratir com.adventnet.db.adapter.mysql.My
sqlSQLGenerator javax.naming.NoInitialContextException: Need to specify class na
me in environment or system property, or as an applet parameter, or in an applic
ation resource file: java.naming.factory.initial
5/8/2014 7:56:20 com.adventnet.db.adapter.DBInitializer startDBServer
INFO: Command to start DB server [cmd, /c, ".\bin\startDB.bat", 33366]
140805 7:56:20 [Warning] '--default-character-set' is deprecated and will be re
moved in a future release. Please use '--character-set-server' instead.
Active DB Server = mysql
Database connectionProp : useUnicode=true
characterEncoding=UTF-8
Database started
*************************************************************.\backup_info.xml
Backpup data : Sun Jul 20 14:45:02 EEST 2014
Database name : servicedesk
Total Tables : 1178
Database Server : mysql
Build Number : 8121
*************************************************************
Please wait ! Deleting table data in Progress..
0-----------------------50------------------------100(%)
===================================================
Error Tables : wordmap,wordoccurrences
0-----------------------50------------------------100(%)
Please wait ! Restoring in Progress...................
Error Tables : wordmap,wordoccurrences
0-----------------------50------------------------100(%)
=================================QUERY = INSERT INTO SoftwareManufacturer (SWMAN
UFACTURERID,NAME,CREATEDBY,SUPPORTDEFLICENSETYPES,DESCRIPTION) VALUESnull
java.sql.BatchUpdateException: null, message from server: "Duplicate entry '¦Ю¦
Ю¦Ю '¦Ы¦Ш¦У¦Р ¦Ч¦Р¦Ъ¦Ю¦Э' for key 'SoftwareManufacturer_UK1'"
at com.mysql.jdbc.Statement.executeBatch(Statement.java:1057)
at com.adventnet.servicedesk.tools.RestoreSDBackup.restoreTableData(Rest
oreSDBackup.java:749)
at com.adventnet.servicedesk.tools.RestoreSDBackup.restoreDatabase(Resto
reSDBackup.java:279)
at com.adventnet.servicedesk.tools.RestoreSDBackup.main(RestoreSDBackup.
java:131)
at com.adventnet.servicedesk.tools.RestoreDialog.main(RestoreDialog.java
:319)
java.sql.BatchUpdateException: null, message from server: "Duplicate entry '¦Ю¦
Ю¦Ю '¦Ы¦Ш¦У¦Р ¦Ч¦Р¦Ъ¦Ю¦Э' for key 'SoftwareManufacturer_UK1'"
at com.mysql.jdbc.Statement.executeBatch(Statement.java:1057)
at com.adventnet.servicedesk.tools.RestoreSDBackup.restoreTableData(Rest
oreSDBackup.java:749)
at com.adventnet.servicedesk.tools.RestoreSDBackup.restoreDatabase(Resto
reSDBackup.java:279)
at com.adventnet.servicedesk.tools.RestoreSDBackup.main(RestoreSDBackup.
java:131)
at com.adventnet.servicedesk.tools.RestoreDialog.main(RestoreDialog.java
:319)
Unable to restore database : null, message from server: "Duplicate entry '¦Ю¦Ю¦
Ю '¦Ы¦Ш¦У¦Р ¦Ч¦Р¦Ъ¦Ю¦Э' for key 'SoftwareManufacturer_UK1'"
null, message from server: "Duplicate entry '¦Ю¦Ю¦Ю '¦Ы¦Ш¦У¦Р ¦Ч¦Р¦Ъ¦Ю¦Э' for k
ey 'SoftwareManufacturer_UK1'"
5/8/2014 8:02:15 com.adventnet.updatemgr.util.ConfUtils stopDB
INFO: dbadapter :: [com.adventnet.db.adapter.mysql.MysqlDBAdapter@1c888d9], star
tDBServer :: [true], dbProp :: {BlockingTimeoutMillis=30000, ManagedConnectionFa
ctoryProperties=
, Criteria=ByContainer, LocalTransactions=true, MinSize=0, Password=, JndiName=M
ySqlDS, MaxSize=20, SecurityDomainJndiName=DBPwdEncrypt, DriverClass=org.gjt.mm.
mysql.Driver, TransactionIsolation=TRANSACTION_READ_COMMITTED, ConnectionPropert
ies=useUnicode=true
characterEncoding=UTF-8
, TrackConnectionByTx=true, UserName=root, IdleTimeoutMinutes=15, ConnectionURL=
jdbc:mysql://localhost:33366/servicedesk}
5/8/2014 8:02:15 com.adventnet.db.adapter.mysql.MysqlDBAdapter shutDownDB
INFO: connectionURL :: [jdbc:mysql://localhost:33366/servicedesk], userName :: [
root], password :: []
5/8/2014 8:02:15 com.adventnet.db.adapter.mysql.MysqlDBAdapter shutDownDB
INFO: Stopping MySQL Server ...
5/8/2014 8:02:15 com.adventnet.db.adapter.DBInitializer stopDBServer
INFO: Command to stop DB server [cmd, /c, .\bin\stopDB.bat, 33366, root, ]
5/8/2014 8:02:15 com.adventnet.updatemgr.util.ConfUtils stopDB
INFO: waitAfterDBStop :: val :: [5]
5/8/2014 8:02:15 com.adventnet.updatemgr.util.ConfUtils stopDB
INFO: Thread is going to sleep for [5] seconds
5/8/2014 8:02:20 com.adventnet.updatemgr.util.ConfUtils stopDB
INFO: Coming out of stopDB
D:\ManageEngine\ServiceDesk\bin>run.bat
===============================================================================
.
JBoss Bootstrap Environment
.
JBOSS_HOME: D:\ManageEngine\ServiceDesk\bin\\..
.
JAVA: .\..\jre\bin\java
.
JAVA_OPTS: -Dserver.dir=D:\ManageEngine\ServiceDesk\bin\\.. -Dprogram.name=ru
n.bat -Djboss.server.type=com.adventnet.j2ee.deployment.system.AdventNetServerIm
pl -Djboss.boot.library.list=log4j-boot.jar,jboss-common.jar,jboss-system.jar,Ad
ventNetDeploymentSystem.jar,commons-logging.jar -Dsdp.java.gc=false -Xms128m -Xm
x512m -XX:PermSize=64m -XX:MaxPermSize=128m -Ddb.home=.\..\mysql -Dorg.jboss.lo
gging.Log4jService.catchSystemOut=false -Dorg.jboss.logging.Log4jService.catchSy
stemErr=false -Djava.util.logging.manager=com.adventnet.logging.LogManager -Djav
a.util.logging.config.file="D:\ManageEngine\ServiceDesk\bin\\..\server\default\c
onf\logging.xml" -Djava.util.logging.config.class=com.adventnet.logging.LoggingS
canner -Dlog.dir="D:\ManageEngine\ServiceDesk\bin\\..\server\default" -Djava.lib
rary.path="D:\ManageEngine\ServiceDesk\bin\\..\lib\native;D:\ManageEngine\Servic
eDesk\bin\\..\lib;D:\ManageEngine\ServiceDesk\bin\\..\bin" -Dtier-type=BE -Dtier
-id=BE1 -Dfile.encoding=UTF-8 -Duser.language=en -Duser.region=US -Dstart.type=c
ommand
.
CLASSPATH: .\..\jre\lib\tools.jar;D:\ManageEngine\ServiceDesk\bin\\run.jar;D:\
ManageEngine\ServiceDesk\bin\\..\lib\AdventNetLogging.jar;D:\ManageEngine\Servic
eDesk\bin\\..\lib\AdventNetNPrevalent.jar;D:\ManageEngine\ServiceDesk\bin\\..\li
b;D:\ManageEngine\ServiceDesk\bin\\..\lib\AdventNetUpdateManagerInstaller.jar
.
===============================================================================
.
Не удается найти D:\ManageEngine\ServiceDesk\bin\jndi.properties
Server is starting. This may take a minute ...
This copy is licensed to DHL Freight DHL Logistics Ukraine
Failed to start the server. Please refer logs for more details
D:\ManageEngine\ServiceDesk\bin>
END
WRAPSLOG
STATUS | wrapper | 2014/08/05 07:36:53 | ManageEngine ServiceDesk Plus service installed.
STATUS | wrapper | 2014/08/05 07:45:53 | Starting the ManageEngine ServiceDesk Plus service...
STATUS | wrapper | 2014/08/05 07:45:54 | --> Wrapper Started as Service
STATUS | wrapper | 2014/08/05 07:45:54 | Java Service Wrapper Professional Edition 32-bit 3.5.15
STATUS | wrapper | 2014/08/05 07:45:54 | Copyright (C) 1999-2012 Tanuki Software, Ltd. All Rights Reserved.
STATUS | wrapper | 2014/08/05 07:45:54 | http://wrapper.tanukisoftware.com
STATUS | wrapper | 2014/08/05 07:45:54 | Licensed to Zoho Corporation Pvt. Ltd. for ManageEngine ServiceDesk Plus
STATUS | wrapper | 2014/08/05 07:45:54 |
STATUS | wrapper | 2014/08/05 07:45:55 | Launching a JVM...
INFO | jvm 1 | 2014/08/05 07:45:55 | WrapperManager: Initializing...
STATUS | wrapper | 2014/08/05 07:45:59 | ManageEngine ServiceDesk Plus started.
INFO | jvm 1 | 2014/08/05 07:46:33 | ServerContainer [CREATED]
INFO | jvm 1 | 2014/08/05 07:46:35 | AdventNetCC [CREATED]
INFO | jvm 1 | 2014/08/05 07:46:36 | SQLOne Search [CREATED]
INFO | jvm 1 | 2014/08/05 07:47:01 | AdventNetServiceDesk [CREATED]
INFO | jvm 1 | 2014/08/05 07:47:01 | ServerContainer [STARTED]
INFO | jvm 1 | 2014/08/05 07:47:01 | AdventNetCC [STARTED]
INFO | jvm 1 | 2014/08/05 07:47:02 | SQLOne Search [STARTED]
INFO | jvm 1 | 2014/08/05 07:47:09 | AdventNetServiceDesk [STARTED]
INFO | jvm 1 | 2014/08/05 07:47:09 |
INFO | jvm 1 | 2014/08/05 07:47:09 | Server Started.
INFO | jvm 1 | 2014/08/05 07:47:09 | Please connect your client at http://localhost:8080
STATUS | wrapper | 2014/08/05 07:55:19 | Stopping the ManageEngine ServiceDesk Plus service...
INFO | jvm 1 | 2014/08/05 07:55:20 | AdventNetServiceDesk [STOPPED]
INFO | jvm 1 | 2014/08/05 07:55:20 | AdventNetCC [STOPPED]
INFO | jvm 1 | 2014/08/05 07:55:20 | SQLOne Search [STOPPED]
INFO | jvm 1 | 2014/08/05 07:55:20 | ServerContainer [STOPPED]
INFO | wrapper | 2014/08/05 07:55:24 | Waiting to stop...
INFO | jvm 1 | 2014/08/05 07:55:24 | AdventNetServiceDesk [DESTROYED]
INFO | jvm 1 | 2014/08/05 07:55:24 | AdventNetCC [DESTROYED]
INFO | jvm 1 | 2014/08/05 07:55:25 | SQLOne Search [DESTROYED]
INFO | jvm 1 | 2014/08/05 07:55:26 | ServerContainer [DESTROYED]
STATUS | wrapper | 2014/08/05 07:55:28 | <-- Wrapper Stopped
INFO | wrapper | 2014/08/05 07:55:29 | Waiting to stop...
STATUS | wrapper | 2014/08/05 07:55:30 | ManageEngine ServiceDesk Plus stopped.
STATUS | wrapper | 2014/08/05 08:09:06 | The ManageEngine ServiceDesk Plus service was not running.
STATUS | wrapper | 2014/08/05 08:46:55 | Starting the ManageEngine ServiceDesk Plus service...
STATUS | wrapper | 2014/08/05 08:46:56 | --> Wrapper Started as Service
STATUS | wrapper | 2014/08/05 08:46:56 | Java Service Wrapper Professional Edition 32-bit 3.5.15
STATUS | wrapper | 2014/08/05 08:46:56 | Copyright (C) 1999-2012 Tanuki Software, Ltd. All Rights Reserved.
STATUS | wrapper | 2014/08/05 08:46:56 | http://wrapper.tanukisoftware.com
STATUS | wrapper | 2014/08/05 08:46:56 | Licensed to Zoho Corporation Pvt. Ltd. for ManageEngine ServiceDesk Plus
STATUS | wrapper | 2014/08/05 08:46:56 |
STATUS | wrapper | 2014/08/05 08:46:56 | Launching a JVM...
INFO | jvm 1 | 2014/08/05 08:46:56 | WrapperManager: Initializing...
INFO | jvm 1 | 2014/08/05 08:46:58 | This copy is licensed to DHL Freight DHL Logistics Ukraine
INFO | jvm 1 | 2014/08/05 08:46:58 |
STATUS | wrapper | 2014/08/05 08:46:59 | ManageEngine ServiceDesk Plus started.
INFO | jvm 1 | 2014/08/05 08:47:17 | Unclean shutdown of previous run.
INFO | jvm 1 | 2014/08/05 08:47:18 | Failed to start the server. Please refer logs for more details
ERROR | wrapper | 2014/08/05 08:47:19 | JVM exited unexpectedly.
STATUS | wrapper | 2014/08/05 08:47:24 | Launching a JVM...
INFO | jvm 2 | 2014/08/05 08:47:25 | WrapperManager: Initializing...
INFO | jvm 2 | 2014/08/05 08:47:26 | This copy is licensed to DHL Freight DHL Logistics Ukraine
INFO | jvm 2 | 2014/08/05 08:47:26 |
INFO | jvm 2 | 2014/08/05 08:47:48 | Unclean shutdown of previous run.
INFO | jvm 2 | 2014/08/05 08:47:49 | Failed to start the server. Please refer logs for more details
ERROR | wrapper | 2014/08/05 08:47:50 | JVM exited unexpectedly.
STATUS | wrapper | 2014/08/05 08:47:55 | Launching a JVM...
INFO | jvm 3 | 2014/08/05 08:47:55 | WrapperManager: Initializing...
INFO | jvm 3 | 2014/08/05 08:47:57 | This copy is licensed to DHL Freight DHL Logistics Ukraine
INFO | jvm 3 | 2014/08/05 08:47:57 |
INFO | jvm 3 | 2014/08/05 08:48:16 | Unclean shutdown of previous run.
INFO | jvm 3 | 2014/08/05 08:48:17 | Failed to start the server. Please refer logs for more details
ERROR | wrapper | 2014/08/05 08:48:18 | JVM exited unexpectedly.
STATUS | wrapper | 2014/08/05 08:48:23 | Launching a JVM...
INFO | jvm 4 | 2014/08/05 08:48:23 | WrapperManager: Initializing...
INFO | jvm 4 | 2014/08/05 08:48:25 | This copy is licensed to DHL Freight DHL Logistics Ukraine
INFO | jvm 4 | 2014/08/05 08:48:25 |
INFO | jvm 4 | 2014/08/05 08:48:45 | Unclean shutdown of previous run.
INFO | jvm 4 | 2014/08/05 08:48:46 | Failed to start the server. Please refer logs for more details
ERROR | wrapper | 2014/08/05 08:48:47 | JVM exited unexpectedly.
STATUS | wrapper | 2014/08/05 08:48:52 | Launching a JVM...
INFO | jvm 5 | 2014/08/05 08:48:52 | WrapperManager: Initializing...
INFO | jvm 5 | 2014/08/05 08:48:53 | This copy is licensed to DHL Freight DHL Logistics Ukraine
INFO | jvm 5 | 2014/08/05 08:48:53 |
INFO | jvm 5 | 2014/08/05 08:49:16 | Unclean shutdown of previous run.
INFO | jvm 5 | 2014/08/05 08:49:17 | Failed to start the server. Please refer logs for more details
ERROR | wrapper | 2014/08/05 08:49:18 | JVM exited unexpectedly.
STATUS | wrapper | 2014/08/05 08:49:23 | Launching a JVM...
INFO | jvm 6 | 2014/08/05 08:49:24 | WrapperManager: Initializing...
INFO | jvm 6 | 2014/08/05 08:49:25 | This copy is licensed to DHL Freight DHL Logistics Ukraine
INFO | jvm 6 | 2014/08/05 08:49:25 |
INFO | jvm 6 | 2014/08/05 08:49:49 | Unclean shutdown of previous run.
INFO | jvm 6 | 2014/08/05 08:49:50 | Failed to start the server. Please refer logs for more details
ERROR | wrapper | 2014/08/05 08:49:51 | JVM exited unexpectedly.
STATUS | wrapper | 2014/08/05 08:49:56 | Launching a JVM...
INFO | jvm 7 | 2014/08/05 08:49:56 | WrapperManager: Initializing...
INFO | jvm 7 | 2014/08/05 08:49:58 | This copy is licensed to DHL Freight DHL Logistics Ukraine
INFO | jvm 7 | 2014/08/05 08:49:58 |
INFO | jvm 7 | 2014/08/05 08:50:22 | Unclean shutdown of previous run.
INFO | jvm 7 | 2014/08/05 08:50:23 | Failed to start the server. Please refer logs for more details
ERROR | wrapper | 2014/08/05 08:50:23 | JVM exited unexpectedly.
STATUS | wrapper | 2014/08/05 08:50:29 | Launching a JVM...
INFO | jvm 8 | 2014/08/05 08:50:29 | WrapperManager: Initializing...
INFO | jvm 8 | 2014/08/05 08:50:31 | This copy is licensed to DHL Freight DHL Logistics Ukraine
INFO | jvm 8 | 2014/08/05 08:50:31 |
INFO | jvm 8 | 2014/08/05 08:50:49 | Unclean shutdown of previous run.
INFO | jvm 8 | 2014/08/05 08:50:51 | Failed to start the server. Please refer logs for more details
ERROR | wrapper | 2014/08/05 08:50:51 | JVM exited unexpectedly.
STATUS | wrapper | 2014/08/05 08:50:57 | Launching a JVM...
INFO | jvm 9 | 2014/08/05 08:50:57 | WrapperManager: Initializing...
INFO | jvm 9 | 2014/08/05 08:50:58 | This copy is licensed to DHL Freight DHL Logistics Ukraine
INFO | jvm 9 | 2014/08/05 08:50:58 |
INFO | jvm 9 | 2014/08/05 08:51:22 | Unclean shutdown of previous run.
INFO | jvm 9 | 2014/08/05 08:51:23 | Failed to start the server. Please refer logs for more details
ERROR | wrapper | 2014/08/05 08:51:24 | JVM exited unexpectedly.
STATUS | wrapper | 2014/08/05 08:51:29 | Launching a JVM...
INFO | jvm 10 | 2014/08/05 08:51:29 | WrapperManager: Initializing...
INFO | jvm 10 | 2014/08/05 08:51:31 | This copy is licensed to DHL Freight DHL Logistics Ukraine
INFO | jvm 10 | 2014/08/05 08:51:31 |
INFO | jvm 10 | 2014/08/05 08:51:54 | Unclean shutdown of previous run.
INFO | jvm 10 | 2014/08/05 08:51:55 | Failed to start the server. Please refer logs for more details
ERROR | wrapper | 2014/08/05 08:51:56 | JVM exited unexpectedly.
FATAL | wrapper | 2014/08/05 08:51:57 | There were 10 failed launches in a row, each lasting less than 300 seconds. Giving up.
FATAL | wrapper | 2014/08/05 08:51:57 | There may be a configuration problem: please check the logs.
STATUS | wrapper | 2014/08/05 08:51:57 | <-- Wrapper Stopped
END WRAPSLOG
when start the ServiceDesk server it hangs at "Application layer started..........................."
Could not find C:\ManageEngine\ServiceDesk\bin\jndi.properties
THANK YOU FOR HELP!