Hello There,

I want to make it services shown only to some support groups. When I create new service catalog and in the "Associate Support Groups to Template" I choose only the group that I want but I still can see with other support groups when I login with their account.

One more thing I want the technician to be able to "Pick-up" the Service for themselves but don't want them to be able to assign the service to others.

Thanks in advance.