not discovering devices

not discovering devices

I had two problems:
1) I couldn't get the software to run after it was installed as an NT service.  The startup would hang and fill up the log files with this repeated over nd over:
15:02:38:421 PM ##### PROBLEM IN INITIALIZING MODULE class com.adventnet.nms.eventdb.EventMgr #####

I uninstalled and reinstalled a number of times.  And by the way, the uninstaller doesn't remove or stop the mysql process nor could I find it listed in the Windows Services.  I had to manually kill it.

2) I finally got it to install - but not as a service.  It started fine, I added my SNMP string, configured my ethernet interface template, and then manually added the devices.  the software can ping the devices but it doesn't seem to be able to discover anything.  I try to tell it to rediscover the interfaces and I see this in teh nmsout1.txt:
16:28:48:765 POLL: poll already exists for RouterCPUUtilization 10.0.1.1 .1.3.6.1.4.1.9.2.1.58.0
16:28:48:937 POLL: pd is null for HugeBufferMisses 10.0.1.1 .1.3.6.1.4.1.9.2.1.67.0
16:28:48:937 POLL: Cannot get collected data: No PolledData with matching key HugeBufferMisses 10.0.1.1 .1.3.6.1.4.1.9.2.1.67.0
16:28:48:953 ALERT: Time taken for getting the data for Custom View ActiveAlarms : 16
16:42:31:703 POLL: pd is null for HugeBufferMisses 10.0.1.1 .1.3.6.1.4.1.9.2.1.67.0
16:42:31:703 POLL: Cannot get collected data: No PolledData with matching key HugeBufferMisses 10.0.1.1 .1.3.6.1.4.1.9.2.1.67.0
16:42:31:703 ALERT: Time taken for getting the data for Custom View ActiveAlarms : 0

This is in stdout1.txt:
16:42:28:750 PM  TIME to generateReport 0
16:42:28:750 PM det by:Cisco 7500 Series
16:42:28:750 PM link url:/GenerateReports.do?reportID=69&viewDetails=true&detailsBy=Cisco 7500 Series
16:42:28:765 PM  constructDetailsQuery query select DISPLAYNAME,ManagedObject.NAME,TopoObject.IPADdRESS,ManagedObject.TYPE,OpManagerObject.CATEGORY from ManagedObject INNER JOIN OpManagerObject ON ManagedObject.NAME=OpManagerObject.NAME INNER JOIN TopoObject ON ManagedObject.NAME=TopoObject.NAME LEFT JOIN CustomFieldsForDevices ON ManagedObject.NAME=CustomFieldsForDevices.DEVICENAME WHERE ManagedObject.TYPE='Cisco 7500 Series' ORDER BY ManagedObject.DISPLAYNAME
16:42:31:531 PM  addonName SwitchPortMapper
16:42:31:656 PM interfaceMap is:{}
16:42:31:656 PM  THis is the query for getting interface data in device page select IFINDEX, PHYSMEDIA,IFDESCR, IFSPEEDIN, IFSPEEDOUT, IFNAME,IFADMINSTATUS,IFOPERSTATUS,si.NAME,DISPLAYNAME,STATUS,STATE, DELTATIME,INOCTETS,OUTOCTETS,ERRORS,MOID,TYPE from SnmpInterface si INNER JOIN ManagedObject mo ON si.NAME=mo.NAME INNER JOIN IpAddress ipa ON si.NAME=ipa.NAME and  ipa.parentnode='10.0.1.1' LEFT JOIN (select PERFID,DELTATIME,INOCTETS,OUTOCTETS,(INERRORS+OUTERRORS) as ERRORS,COLLECTIONTIME from (select ID as PERFID,MAX(COLLECTIONTIME) as COLTIME from ManagedObject mo, IpAddress ipa,IFHCRAW_2011_01_05_16  rawT where mo.NAME=ipa.NAME and ipa.PARENTNODE='10.0.1.1' and mo.MOID=rawT.ID group by ID) as PerfData1 INNER JOIN  IFHCRAW_2011_01_05_16 as comm ON PERFID=ID and COLTIME=COLLECTIONTIME) as PerfData ON MOID=PERFID order by IFINDEX
16:42:31:656 PM Dial Qry == > select POLICYNAME,DIAGNOSTICNAME,AVG(VAL),NAME FROM PolledData INNER JOIN  STATSDATA1_5_2011  on pollid=id and ttime>=lasttimevalue inner join GRAPHDETAILS  on PolledData.POLICYNAME=GRAPHDETAILS.GRAPHNAME LEFT JOIN GRAPHDIAGNOSTICS ON GRAPHDETAILS.GRAPHID=GRAPHDIAGNOSTICS.GRAPHID where  PARENTOBJ='10.0.1.1' AND POLICYNAME IN ('RouterCPUUtilization', 'RouterMemoryUtilization', 'CiscoMemoryUtilization', 'CiscoTemperature'  ) group by POLICYNAME 
16:42:31:703 PM expiryDate Fri Feb 04 16:42:31 EST 2011
16:42:31:703 PM remainingDaysInMillis 2592000000
16:42:31:703 PM expiryDate Fri Feb 04 16:42:31 EST 2011
16:42:31:703 PM remainingDaysInMillis 2592000000
16:42:31:781 PM Total Time : 250

and in the nmserr1.txt:
16:42:38:140 TOPO: Exception while rediscovering the interfaces in InterfaceDeletion for the device 

I just downloaded today, so it is the most recent build.

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