Not being helped at all!
I posted up a thread and it never got approved, all it was about concerned Stopping the timer and im getting 2 techs who are over seas in IL and can NOT stop the timer. It does not matter of the OS or Browser as they tested it all.
ALSO! i am getting a monthly report of SLA, etc and time resolved sometimes comes up as 00:00:00:00 !?!?!?! WHY!? please i need these issues resolved quickly and I havnt gotten many responses back from Advennet
ALSO! i am getting a monthly report of SLA, etc and time resolved sometimes comes up as 00:00:00:00 !?!?!?! WHY!? please i need these issues resolved quickly and I havnt gotten many responses back from Advennet