Not associatd with a trusted SQL Server connection
I am a bit stuck. I am trying to start the ManageEngine service, but after five seconds or so it bombs out and the wrapper.log file reports that:
STATUS | wrapper | 2007/10/10 13:19:33 | Starting the ManageEngine ServiceDesk Plus service...
STATUS | wrapper | 2007/10/10 13:19:33 | --> Wrapper Started as Service
STATUS | wrapper | 2007/10/10 13:19:33 | Launching a JVM...
STATUS | wrapper | 2007/10/10 13:19:38 | ManageEngine ServiceDesk Plus started.
INFO | jvm 1 | 2007/10/10 13:19:54 | Could not create connection; - nested throwable: (java.sql.SQLException: Login failed for user 'domainname\service'. Reason: Not associated with a trusted SQL Server connection.); - nested throwable: (org.jboss.resource.JBossResourceException: Could not create connection; - nested throwable: (java.sql.SQLException: Login failed for user 'domainname\service'. Reason: Not associated with a trusted SQL Server connection.))
ERROR | wrapper | 2007/10/10 13:19:54 | JVM exited unexpectedly.
FATAL | wrapper | 2007/10/10 13:19:54 | There were 1 failed launches in a row, each lasting less than 300 seconds. Giving up.
FATAL | wrapper | 2007/10/10 13:19:54 | There may be a configuration problem: please check the logs.
STATUS | wrapper | 2007/10/10 13:19:54 | <-- Wrapper Stopped
I have tried a variety of accounts (and double and triple checked passwords), including the domain admin account I am logging on with and a local account created for this purpose. In all cases these accounts belong to the local admin group and are thus System Administrators within SQL 2000 (localhost) with public and db_owner rights to every database. I have used all of these accounts to create and modify databases within SQL, and in the case of the service account above, it is already being used by another application running on the same machine to access SQL.
Why then is it failing?
STATUS | wrapper | 2007/10/10 13:19:33 | Starting the ManageEngine ServiceDesk Plus service...
STATUS | wrapper | 2007/10/10 13:19:33 | --> Wrapper Started as Service
STATUS | wrapper | 2007/10/10 13:19:33 | Launching a JVM...
STATUS | wrapper | 2007/10/10 13:19:38 | ManageEngine ServiceDesk Plus started.
INFO | jvm 1 | 2007/10/10 13:19:54 | Could not create connection; - nested throwable: (java.sql.SQLException: Login failed for user 'domainname\service'. Reason: Not associated with a trusted SQL Server connection.); - nested throwable: (org.jboss.resource.JBossResourceException: Could not create connection; - nested throwable: (java.sql.SQLException: Login failed for user 'domainname\service'. Reason: Not associated with a trusted SQL Server connection.))
ERROR | wrapper | 2007/10/10 13:19:54 | JVM exited unexpectedly.
FATAL | wrapper | 2007/10/10 13:19:54 | There were 1 failed launches in a row, each lasting less than 300 seconds. Giving up.
FATAL | wrapper | 2007/10/10 13:19:54 | There may be a configuration problem: please check the logs.
STATUS | wrapper | 2007/10/10 13:19:54 | <-- Wrapper Stopped
I have tried a variety of accounts (and double and triple checked passwords), including the domain admin account I am logging on with and a local account created for this purpose. In all cases these accounts belong to the local admin group and are thus System Administrators within SQL 2000 (localhost) with public and db_owner rights to every database. I have used all of these accounts to create and modify databases within SQL, and in the case of the service account above, it is already being used by another application running on the same machine to access SQL.
Why then is it failing?