Hello,
I’ve been an ITSM consultant for various companies for many years, and I always recommend Analytics Plus software to all organizations. The issue I’m facing is that some organizations in Arabic-speaking countries use the Hijri and Solar Hijri calendars. However, Analytics Plus’s calendar system is entirely based on the Gregorian calendar, which has created challenges for these organizations.
Currently, I use the fiscal year settings and starting day of the week to try and make things align somewhat, but the main problem is that these dates don’t fully correspond on a month-by-month basis. Is there a way we can modify the Analytics Plus calendar or use a workaround to generate reports based on these calendars and display them accordingly?
Thank you very much for understanding and helping us in this matter.