No Router is currently exporting NetFlow

No Router is currently exporting NetFlow

We are evaluating the Netflow Analyzer 5. The problem we have is: from the NA web Gui we can't get the router showed. We are running cisco 45010R (12.2(18)EW) with Netflow card WS-F4531, and configured to export netflow to the NA server like this:

ip flow ingress
ip flow-export version 5
ip flow-export destination IP NA SERVER 9996

I use a sniffer and can see udp packets from the switch to NA server on port 9996, but form the GUI, it always said ' No Router is currently exporting NetFlow packets to NetFlow Analyzer.'

What should I do to fix it?

Thanks









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