Hi,

I just went to create a Request view that displayed all Requests closed today and was concerned that only 2 requests were being displayed.

On further investigation, only 'Closed' requests are being displayed and there doesn't appear to be a Request field for the Resolved date. Checked the reports and I can't see a resolved date field there either.

Am I missing something here, as I'd assumed that my KPIs on closed requests would also include those resolved within the time period I'm reporting on and not just the 'closed' ones?

Thanks,
Richard