No notifications for additional e-mail on resolve reqest.

No notifications for additional e-mail on resolve reqest.

Hello  Team! 

We have ServiceDesk build 9207 (newest).
E-mail notifications successfully deliver  to reqester's e-mail on resolve reqest but no e-mail sent to  additional e-mail (from E-mails id(s) to notify field).
Tested on many resolved reqests. 
Please see attached screenshots 



        New to M365 Manager Plus?
        New to M365 Manager Plus?
          New to RecoveryManager Plus?
          New to RecoveryManager Plus?
            New to Exchange Reporter Plus?
            New to Exchange Reporter Plus?
              New to SharePoint Manager Plus?
              New to SharePoint Manager Plus?
                See all integrations
                New to ADManager Plus?
                See all integrations
                New to ADManager Plus?

                  New to ADSelfService Plus?

                  Start your free trial
                  Start your free trial

                        Related Products