No IPSLA MOS score in VOIP monitoring? NFA 9.8

No IPSLA MOS score in VOIP monitoring? NFA 9.8

Hi, 

We recently configured some VOIP monitors in version 9.8 all the jitter and rtt seems to report ok but the MOS score always shows 0.0. It doesn't seem to be retrieving the value from the router. even thought the router is correctly calculating a MOS value. 

q-chermside-1861-r1#show ip sla statistics 
IPSLAs Latest Operation Statistics

IPSLA operation id: 105
Type of operation: udp-jitter
        Latest RTT: 20 milliseconds
Latest operation start time: .08:44:55.686 AEST Wed Mar 13 2013
Latest operation return code: OK
RTT Values:
        Number Of RTT: 1000             RTT Min/Avg/Max: 19/20/41 milliseconds
Latency one-way time:
        Number of Latency one-way Samples: 0
        Source to Destination Latency one way Min/Avg/Max: 0/0/0 milliseconds
        Destination to Source Latency one way Min/Avg/Max: 0/0/0 milliseconds
Jitter Time:
        Number of SD Jitter Samples: 999
        Number of DS Jitter Samples: 999
        Source to Destination Jitter Min/Avg/Max: 0/1/3 milliseconds
        Destination to Source Jitter Min/Avg/Max: 0/1/20 milliseconds
Packet Loss Values:
        Loss Source to Destination: 0           Loss Destination to Source: 0
        Out Of Sequence: 0      Tail Drop: 0
        Packet Late Arrival: 0  Packet Skipped: 0
Voice Score Values:
        Calculated Planning Impairment Factor (ICPIF): 7
MOS score: 4.18
Number of successes: 45
Number of failures: 0
Operation time to live: Forever




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