No groups option in Problems or Changes.
When creating a problem or a change there is no drop down for group. So when picking a technician you have to choose from the master list or start typing there name.
If you are in the request ticket for example the group drop down is listed.
Is there anyway to add the group drop down to the Problem and Change tickets?
If you are in the request ticket for example the group drop down is listed.
Is there anyway to add the group drop down to the Problem and Change tickets?