No firewall is currently exporting logs to Firewall Analyzer

No firewall is currently exporting logs to Firewall Analyzer

I have two Checkpoint Firewall-1 at two different offices, both are Check Point VPN-1 & FireWall-1 NG with Application Intelligence (R55) HFA_20, Hotfix 969 - Build 015. I have followed the set up in the installation manual for an unauthorized LEA connection to the "T". The one server is pulling through data successfully, the other server is telling me that "No firewall is currently exporting logs to Firewall Analyzer". I have double checked everything and cannot find anything different between the two firewalls. Please can you assist me.

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