No data available, Files Copied from File Servers (Shared Folders)

Dear Support

we are exploring the DataSecurity Plus trial in a lab environment

We have installed DSP Agent in the file server with some shared folders, but the files copied report is showing that no data is available, need your expert guidance for displaying the files copied from fileserver which are mapped on the network drive.

Product Name	ManageEngine DataSecurity Plus
Product Version	6.0.6
Build Number	6062

File Audit health status

Server troubleshoot details : ASDHCP

NAME	SEVERITY	MESSAGE
Server enabled	No problem	Server is enabled.
Last event details	No problem	No problems in event collection. Last event received at Jan 25,2022 09:55:21 AM.
Event temp processing	No problem	Event processing contains 0 unprocessed files. No problems in event processing.
Share details	No problem	Server contains the following: Shares - 9, subShares - 0, local-folders - 0, local-files - 0. Total configured shares - 9 and Total available shares - 9
Audit Profile	No problem	1 profiles enabled.
Audit data table	No problem	Audit database could not be found.
Audit metadata table	No problem	No metatable present for this server.
Audit archived table	No problem	No archived table(s) present for this server.
Audit temp processing	No problem	No issues in audit data processing. Audit temp contains 0 files.
Archived settings	No problem	Archiving is enabled. Data generated before 180 days is archived.
Alert profile	No problem	6 profiles enabled.
Alert data table	No problem	Alert database is could not be found.
Alert metadata table	No problem	No metatable present for this server.
Alert temp processing	No problem	No issues in event data processing. Alert temp contain(s) 0 files.
Alert retention settings	No problem	Retention policy is enabled and set for 90 days.

Agent troubleshoot details : ASDHCP

NAME	SEVERITY	MESSAGE
Agent running status	No problem	Agent is running.
Build version	No problem	Latest version is installed
Driver running status	No problem	Driver is running
RPC	No problem	RPC connection is available.
HTTP	No problem	HTTP communication is available.
Event in messenger queue	No problem	0 data packets are in queue.
Event in processing queue	No problem	No issues in raw event dump processing. Dump contains 0 file(s).
Last event from driver	No problem	File access events received from driver. Last event received at Jan 25,2022 09:57:34 AM
Last sync details	No problem	Profiles synced at Jan 25,2022 09:46:57 AM