Next Release : Enhancements in Maintenance(new tab), Problem and Developer Space

Next Release : Enhancements in Maintenance(new tab), Problem and Developer Space

Dear Users,

We are planning for the next release with enhancements in Maintenance(new tab), Problem and Developer Space. Below is brief details on the features : 

Maintenance Module

Preventive Maintenance Tasks are now converted as Maintenance module from where you can schedule and manage maintenance activities. Once a maintenance is scheduled, it will be executed as auto-generated requests to ensure smooth operating efficiency. The requests can be generated daily, weekly, monthly, periodically or just once. You can view the scheduled Maintenances in list view and calendar view.

List View:


Calendar View:


Problems: Import Problems and Problem Tasks

You can now import Problems and Problem Tasks under Setup >> Data Administration >> Import Data. The supported file formats are .csv, .xls, and .xlsx.


Global Variables

Global variables allow you to store information that can be referenced and invoked in custom notifications and webhooks by using the dollar ($) sign. Define global variables under Setup >> Developer Space.



Please post your comments and queries here in this post or send us an email to support @ servicedeskplus-cloud-support@manageengine.com

We shall update this post, once it is released.

Thanks & Regards,
Saravana Balaji
ServiceDesk Plus Cloud



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