Enhancements

• You can now export or import all change conversations.
  

To export, go to Setup >> Export Data >> Conversations >> Changes.


Note that you can export request conversations under Setup >> Export Data >> Conversations >> Requests as captured below:





To import, go to Setup >> Import Data >> Conversations. You can import request and change conversations from a single file.


• Request Association in the Change Details page, now contains Sub Category and Item columns to allow you to search and associate requests based on those fields.
  
• Change dashboard widgets such as Approved Changes and Unapproved Changes now display the Change ID, along with the Change Request's title.
  
• Notifications under Setup >> Automation >> Custom Actions >> Notifications for Changes will be pre-populated with the Send Notification for Change template configured under Notification Rules.
  

Behavior Change

• The Pending Approvals icon will list the unattended change approval notifications for completed levels as well.
  


• Approval actions are disallowed for changes in the Closed-Completed stage-status, and will not be listed under the Pending Approvals icon.