Newb here - Products / Assets - Just getting started
Hey all,
The company I work for has been using ServiceDesk for a couple years now. When I say "using," I mean they've been paying for it. I would like to start using it!
So I've added a product called Dell m5200. Now, when I go to add an asset, I choose m5200 as the product. It asks me for an asset name. What do you guys normally put here? Is this a good spot to put "Customer Service Printer" or similar? There's a location field also and I don't want to be redundant.
I'm just looking for someone to offer me some examples so I can follow them. I just upgraded SD Plus from 5501 to 7011 and want to start getting into it!
Thanks!
The company I work for has been using ServiceDesk for a couple years now. When I say "using," I mean they've been paying for it. I would like to start using it!
So I've added a product called Dell m5200. Now, when I go to add an asset, I choose m5200 as the product. It asks me for an asset name. What do you guys normally put here? Is this a good spot to put "Customer Service Printer" or similar? There's a location field also and I don't want to be redundant.
I'm just looking for someone to offer me some examples so I can follow them. I just upgraded SD Plus from 5501 to 7011 and want to start getting into it!
Thanks!