New User - Having authetication issues

New User - Having authetication issues

I am evaulating Desktop Central to manage computers over the WAN that are not part of a Domain or Workgroup.  These are stand alone systems that act as Kiosks and all share the same administrative userID and password.  I have deployed this in our lab with no firewalls and on systems that are on the same LAN.  I have succefully deployed the client (manually) and have it setup under a remote office.  However, simple oerations such as restart/reboot do not work.  It returns "login failure: unkonwn user name or bad password".  The only place I see to set the user/ID password is under "edit Credentail" were you must select an AD or workgroup and the Domain Name.  These machines do have a workgroup specified, but it is blocked over the WAN.   The server is not a part of the same workgroup.  The user ID and password is correct but apparently not being used for managing the PC.   Suggestions?

 

Steve -

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