We have changed the way you can add new additional fields in ServiceDesk Plus On-Demand.  From a tab based view provided earlier, we have moved to a list based view for easy creation and management of additional fields.

You would now be able to add a field of any data type at the click of a button and manage (view, edit and delete) your custom (additional) fields in one single list.

You can refer to the Request Additional Fields help document at

http://ondemand.manageengine.com/service-desk/help/admin/configuring-additional-fields.html

to see how you can create, view, edit and delete additional fields in the application.





As always you can find the announcement on our website at

http://ondemand.servicedeskplus.com/whats-new.html

Please feel free to mail us at servicedeskplus-ondemand-support@manageengine.com for any question.