Background.

 

I am local support to arround 120 staff and the PC's Servers printers laptops ect that they need to do there day to day job is specialised so we have local support arangements ( me and my team ).

 

We are implementing Service desk to combine our IT inventory and start call logging so we can monitor our performace and that of our support suppliers.

 

Now we get to the BUT, we are part of an AD with arround 8000 users and assocatied bits and bobs  

So my question is is there a way that I can only import ( and scan ) the parts of the AD that are apllicable to me.

 

I suspect not and previous attemts to get a AD container of our own have met with resistance.

 

Many thanks

 

Iain

 

Product Name	:	AdventNet ManageEngine ServiceDesk Plus  7.0.0
License Type	:	Registered Version
Product Edition	:	Enterprise