Hi I am new to desktop central and was hoping you can help me.
I am trying to create a helpdesk procedure with desktop central.
I know that a user will have a client in their machine that they can click and send email to a mailbox. (the support mailbox)
I am now looking at where these tickets are saved. ( I know it reaches the email inbox but would like to see a console of a page where every ticket is logged).
Any help would be appreciated.
Thanks