I've assigned a user the Technician Role, enabled login for him. He accepted the invitation that was sent out to his mailadres and somehow got caught up in the Zoho account pages. 

I subsequently went to disable his login, and enable it again, so he gets a new invitation: he doesn't get the invitation email.

And when i try to get to sdpondemand.manageengine.com, we always get this page, and we cannot get past this. If we select "participate in your Servicedesk Plus Ondemand company account", then we cannot progress, it does nothing. If you guys throw me a email, i'll send the account in question to resolve this.