New Requesters

I noticed that if I type in a new requester in a new request, it will ask me if I wish to add a new requester as part of the process of creating the request. That is fine. But the question dialog response is " OK" or " Cancel". It should be " Yes" and " No". The YES should first take you to the new requester screen to enter all their details, just like any other helpdesk you may have called for the first time, they want to know who you are and enter that info in first. THEN you should be taken to the request form to complete that. The " No" should just let you continue on with the request form. As it is now it just adds whatever you typed in the Name field to the Requesters. In a busy environment you may forget that you did that.

Also, as a technician, can I also be a requester? It takes technicians out of the requester table. I can type my name in but it would be nice if I could just pick me or another tech and have it populate all the relative fields as automatically as normal requesters. Unless I am just missing something. Which is entirely possible.