New Request Form Customization

New Request Form Customization

We would like to be able to hide unnecessary fields from the new request page.

For example,
1) Requester Name: We would only like users and technicians to be able to select existing requesters. By typing in the field we have issues with non-AD requesters being mistakenly created
2) Select a category drop dow: We prefer the expandable menu in version 5 to the pull down
3) priority: we have these categories preset.

Thanks. Keep up the great work.






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