New Request Button

New Request Button

Hi,

I've been testing SD+ from a Techs point of view and find it to be excellent, and with the information from this forum, the upcoming release sounds like it will only get better.

Yesterday, i started testing SD+ from the users (requesters) point of view. The first thing that I noticed is that there is no obvious way to start entering a request. the "Home" screen shows status of current or previous requests and any Tasks that are open etc. There's no clearly marked button or tab that the user can see to create a new request. All there is, is below the Service Deskplus logo in small text "New Request".

Can SD+ be changed so that this option is clearly visible to the user? I realise it may sound a small issue, but if its not obvious or got flashing lights surrounding it, our users will put it in the too hard basket and not use it.





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