Hi,
Is it possible to get a report that shows me percentages?
For example;
I would like see how much percent a sub category is of all my tickets is for this year.
so
sub category 1.1 = 10% (of all tickets)
sub category 1.2 = 5% (of all tickets)
sub category 1.3 = 3% (of all tickets)
sub category 2.1 = 50% (of all tickets)
sub category 2.2 = 30% (of all tickets)
sub category 2.3 = 2% (of all tickets)
Best regards,
Allistair
Edit:
I am running SCP 7607 and MS SQL server