We’re excited to announce two key updates to Log360 Cloud:
We support the OAuth 2.0 Authorization Grant Flow for a more secure and streamlined ticketing process.
Users can now create tickets using custom templates, enabling more tailored and efficient workflows.
Benefits:
Enhanced security: The OAuth 2.0 implementation boosts the security of Zendesk integration and makes it easier to set up and manage.
Improved customization: Custom ticket templates in ServiceDesk Plus On-Demand allow for more accurate and efficient ticketing.