Greetings,
I noticed in the newer versions reports have been limited to prevent overloading the system. However, occasionally it is necessary for us to run very large reports. Is it possible to temporarily remove the limits or bypass them in some manner? For example, in an Audit we are required to provide details on every ticket for the past year. In our system this would require us to run many more reports to gather this data as this is about 50,000 tickets.
Note :
Application might face stability / performance issues, when reports that return huge number of records, are executed. To ensure application stability, we have restricted reports to return
- a maximum of 50000 records only
- a maximum of 5000 records when request description / resolution columns are selected