New install and app won't start???

I am installing SD+ 7 Pro on a Server 2003 machine, and am not having much luck, I install and at the end of install, check the Start serviceDesk Service tickbox and proceed, my issue is that the application doesn't start. Same thing happens when I manually start it through Start>Programs, the cmd box pops up and task manager shows that wrapper and cmd are running and then nothing??

Another thing happens when I try and configure the database on our db server, I use the password and username that was entered when I setup SD+ on application server, when I go and test the connection it informs me of an incorrect password??

This all worked fine when I ran it on a PC in test??

Please help