New incident templates

Hi there,

Recently I was told how to add the 'Incident' tab into the SD Portal by doing the following:

1. Log in as an administrator

2. Go to the Admin tab ->General-> Self service portal settings

3. Look for the option "Combine incident and service templates listing for the service" under general settings

Combine incident and service templates listing for the service

Yes

4. Select it as "No".

5. Save the settings.

But there is a slight problem - when I am logged in as Admin I can see a whole drop-down menu of the templates we created but when logged in as a regular user I cannot (see below screenshots). It shows as 'Issue Catalog' rather than 'New Incident' How do I adjust this?