Please tell me if SDP On-Demand can be customized to perform this type of request. We need to know if it is possible to build out the work-flow. If not possible, please provide alternatives based on the work-flow.
Work-flow
1. Phase 1
a. Hiring Manager provides some prerequisite questions
b. Submit to HR
i. SDP will route this request to an HR-Group and notify HR members in that group
2. Phase 2
a. HR gets notified and access SDP to process the request
b. HR will fill out the form with more information pertaining to the new employee
c. HR submits the request to IT to create Domain Account
i. SDP will route this request to a specific support group
3. Phase 3
a. Members in that specific group get notified and access SDP to process the request