New fields in Requester Details in new Incident Template
Hi,
I use Service Desk both for internal and external use for my customers. My problem is that I can't add or delete any fields in Requester Details in new or default Incident Template...
Could you please advise? Thank you.
Best regards,
Kuba
I use Service Desk both for internal and external use for my customers. My problem is that I can't add or delete any fields in Requester Details in new or default Incident Template...
Could you please advise? Thank you.
Best regards,
Kuba
Topic Participants
kuba.luczak
ServiceDesk Plus
lyle shore
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