Dear Tech Support Team,

I found this feature in other system "SysAid"

is there any way to put this feature in your respective system?

 

"end-users can press the F11 hotkey to access the End-User Web Portal and report a technical problem. SysAid automatically takes a screenshot of the screen they are viewing, and this full-sized screenshot is then attached to their service request. It's great tool to help you more easily and efficiently diagnose their problem"

 

 

Please reply.