New Activities module
I was just looking at the activities module which i've been anticipating for months.
1.I am surprised to see that you did not include the ability to associate tasks to a request template. I know you have a similar feature in the service desk plus product. Its called incident templates and it lets them associate tasks directly to the incident templates (like making changes to a printer)
we use support center plus to do re-curring customer support tasks (liek deploy customers using milestones and tasks). So, It would be really great if i could make a template which when opened would open whatever tasks are associated to the template.
thank you..
1.I am surprised to see that you did not include the ability to associate tasks to a request template. I know you have a similar feature in the service desk plus product. Its called incident templates and it lets them associate tasks directly to the incident templates (like making changes to a printer)
we use support center plus to do re-curring customer support tasks (liek deploy customers using milestones and tasks). So, It would be really great if i could make a template which when opened would open whatever tasks are associated to the template.
thank you..
Topic Participants
gentleman1
SupportCenter Support
Blonk, Allistair
Andrei Georgescu
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