I am running on Service Desk PLus 8.1.0 Build 8110. I know this is an old release, but I cannot upgrade at this point in time due to management and configuration control issues.

 

When I scan a small subnet with 32 new systems on it, all nodes in the address range fail.

 

I then run a workstation scan of one system within the address range, the workstation scan succeeds.

 

I re-try the network scan for the address range, and one system succeeds and the rest fail. The successful system is the one I just ran the workstation scan on.

 

The credentials in use are identical.

 

The error message sbeing received for the failed network scans are "Either access denied for the user or the remote DCOM option might be disabled in the workstation".

 

Has anyone seen this type of behavious before, or has any suggestions as to the cause?