Netflow Analyzer 7 Professional Windows 2003 Process and useraccount

Netflow Analyzer 7 Professional Windows 2003 Process and useraccount


We have a Professional version of ManageEngine Netflow Analyzer running on  Windows 2003 R2 SP2. Need some information regarding the netflow service processes.

  • What is the process/image name(s) for the netflow service/collector?
  • What windows account does the netflow service/collector run under?

We have also moved our Netflow Analyzer installation to a new server recently and have an issue when the licence file was applied to the new installation. The licence should be for 20 interfaces but when we applied the licence we only have 10 interfaces licenced. We had a licence for 10 interfaces on the original installation and we brought an adittional 10 interface licences which were applied to the original installation (20 in total before migration to the new server). I followed the process to move the .xml licence file across to the new installation however we seem to only have the original 10 licences on the analyzer now.

David






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