Nelflow doesn't show intreface utilization graph

Nelflow doesn't show intreface utilization graph

Hello all,
 
we have cisco device configured with netflow on it, in the same office behind firewall we have netflow server...
 
 from last one month we are unable to see any statistics regarding interface, netflow dashboard say's no flows recieved,
 
but on cisco router i have verified with following command
 
show ip cache flow
 
show ip flow export
 
that export destination,port setting is fine ,  router indeed export data to netflow server without packet loss...
 
 
but we are unable to see any graph at all,
 
  • Please now give some tips to troublshoot the problem from server end,as i have verified the setting on cisco router.....
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