Need to be able to restrict Contact actions from the default
I wondered if any other users would like the ability to further control how customers can access and use the system when logging a request through the web portal.
I feel it would be useful to be able to have an account contact definable as:-
Viewer. � Cannot create new requests, Cannot add notes or replies. Can view requests for the account. Can view solutions
Contributor. - Cannot create new requests. Can add notes and send replies. Can see Solutions
Author. - Can create requests, amend and send replies. Can see solutions. (As the system does now.)
Comments would be welcome :D
I feel it would be useful to be able to have an account contact definable as:-
Viewer. � Cannot create new requests, Cannot add notes or replies. Can view requests for the account. Can view solutions
Contributor. - Cannot create new requests. Can add notes and send replies. Can see Solutions
Author. - Can create requests, amend and send replies. Can see solutions. (As the system does now.)
Comments would be welcome :D