Need of the report showing differnet influx
SD plus build 9408
Database is MSSQL
Hello can someone please help m e with follwoing query?
I looked and tried different scripts but could not locate the right thing. I'm in a need of report that would show the times when tickets are picked by technician by hour Mon- Fri and also a volume of the tickets in this interval : 07 Am - 3 PM // 3 pm - 12 am // 12 am - 7am
We do not have shifts and we are 24 hrs shop 5 days a week. It needs to include the group of Network Operations.
New to ADSelfService Plus?