Need of the report showing differnet influx

Need of the report showing differnet influx

SD plus build 9408
Database is MSSQL

Hello can someone please help m e with follwoing query?
I looked and tried different scripts but could not locate the right thing. I'm in a need of report that would show the times when tickets are picked by technician by hour Mon- Fri and also a volume of the tickets in this interval : 07 Am - 3 PM // 3 pm - 12 am // 12 am - 7am
We do not have shifts and we are 24 hrs shop 5 days a week. It needs to include the group of Network Operations.
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      • Vel

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