Hi,
I'm having trouble with the following query within the "NEW QUERY REPORT" function of Service Desk Plus. Individually each of the 3 following subqueries run fine. When I union subquery 1 with subquery 2 no problem. But as soon as I union the 3rd subquery I get a failure. Also I cannot union subquery 3 individually with 1 or 2. What am I missing here?
Ps. This query worked fine with hard-coded dates (as long) in place of the functions.
Thanks,
Paul
SELECT rs.[Request Title], rs.[Request Count] FROM
(
SELECT '1. Requests Open At Start Of Previous Month' "Request Title", COUNT(wo.WORKORDERID) "Request Count" FROM
WorkOrder_Threaded wot INNER JOIN WorkOrder wo ON wot.WORKORDERID=wo.WORKORDERID WHERE (((wo.CREATEDTIME <
<from_lastmonth>) AND (((wo.CREATEDTIME != 0) AND (wo.CREATEDTIME IS NOT NULL)) AND (wo.CREATEDTIME != -1))) AND
((wo.COMPLETEDTIME >= <from_lastmonth>) AND ((wo.COMPLETEDTIME != 0) AND (wo.COMPLETEDTIME IS NOT NULL))) AND
((wo.COMPLETEDTIME <= <to_lastmonth>) AND (((wo.COMPLETEDTIME != 0) AND (wo.COMPLETEDTIME IS NOT NULL)) AND
(wo.COMPLETEDTIME != -1)))) AND wot.THD_WOID=wot.WORKORDERID
UNION
SELECT '2. Requests Closed Within Previous Month' "Request Title", COUNT(wo.WORKORDERID) "Request Count" FROM
WorkOrder_Threaded wot INNER JOIN WorkOrder wo ON wot.WORKORDERID=wo.WORKORDERID WHERE (((wo.COMPLETEDTIME >=
<from_lastmonth>) AND ((wo.COMPLETEDTIME != 0) AND (wo.COMPLETEDTIME IS NOT NULL))) AND ((wo.COMPLETEDTIME <=
<to_lastmonth>) AND (((wo.COMPLETEDTIME != 0) AND (wo.COMPLETEDTIME IS NOT NULL)) AND (wo.COMPLETEDTIME != -1))))
AND wot.THD_WOID=wot.WORKORDERID
UNION
SELECT '3. Requests Open At End Of Previous Month' "Request Title", COUNT(wo.WORKORDERID) "Request Count" FROM WorkOrder_Threaded
wot INNER JOIN WorkOrder wo ON wot.WORKORDERID=wo.WORKORDERID LEFT JOIN WorkOrderStates wos
ON wo.WORKORDERID=wos.WORKORDERID LEFT JOIN StatusDefinition std ON wos.STATUSID=std.STATUSID
WHERE (((wo.CREATEDTIME < <from_thismonth>) AND (wo.CREATEDTIME != 0) AND (wo.CREATEDTIME IS NOT NULL) AND (wo.CREATEDTIME != -1)
AND (wo.COMPLETEDTIME >= <from_thismonth>) AND (wo.COMPLETEDTIME != 0) AND (wo.COMPLETEDTIME IS NOT NULL))
OR ((wo.CREATEDTIME < <from_thismonth>) AND (wo.CREATEDTIME != 0) AND (wo.CREATEDTIME IS NOT NULL) AND (wo.CREATEDTIME != -1)
AND ((std.STATUSNAME != N'Closed') OR (std.STATUSNAME IS NULL)) AND ((std.STATUSNAME != N'Resolved') OR (std.STATUSNAME IS NULL))))
AND wot.THD_WOID=wot.WORKORDERID
) AS rs